Today, most people search for businesses online than anywhere else, so it’s important to make sure your local business listing can be easily found. A Google Business Profile(GBP) allows your business to showcase their information, including address, phone number, website, and operating hours, on Google search and maps. This makes it easier for potential customers to find and connect with your business.
The benefits of a Google Business Profile go beyond just providing basic information. It also allows customers to leave reviews and ratings, which can greatly influence the reputation and credibility of your business. Positive reviews can attract more customers, while negative reviews can be an opportunity for you to address and resolve any issues.
Get Found Online
Directly below paid ads in local searches (i.e. Auto Body shop near me), the Local Three-Pack on Google is displayed. By ensuring that your profile is complete and up to date, you increase your chances of appearing higher in search results. Businesses showing up in the Local Three-Pack receive a 700% boost in potential clicks. An optimized GBP listing will help your visibility and improve local SEO.
Engage With Your Customers
Customer satisfaction is an essential metric. Posts and messaging help customers interact with your business to learn about upcoming sales, events, and promotions. An actively managed listing can receive up to 5x more reviews and increases purchase opportunities by 80%.
Gain Insight
Google owns 90% of the mobile search market. Your Google Business Profile provides valuable insights and analytics about your online presence, such as the number of views and clicks your profile receives. This information can help you understand your target audience better and make informed decisions to improve your marketing strategies.
Respond Easily
A customer is 50% more likely to purchase from a business that regularly responds to reviews. It’s an easy way to show customers that you care about their experiences and feedback.
Know More Information
Your hours, location, and busy times all enhance your customer experience by providing relevant information quickly. When 76% of customers who make a local search visit a business within 24 hours, it’s clear that optimizing your listing improves your opportunities.
In conclusion, having a Google Business Profile is crucial for any business looking to thrive in the digital world. It not only helps you establish an online presence but also boosts your credibility, improves SEO, and provides valuable insights. If you feel that you need help optimizing your existing Google Business Profile, or need to create one, you can reach out Rising Parrot here to connect with us and learn how we can help.
